Privacy Policy

1. Introduction

Go Property Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Information: Name, email address, phone number, physical address, identification documents, and other information you provide when registering for our services or participating in auctions.
• Financial Information: Payment details, banking information, and transaction history related to property purchases, sales, or auctions.
• Property Information: Details about properties you are interested in, viewing history, and property preferences.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our real estate and auction services
• Process transactions and manage your account
• Communicate with you about properties, auctions, and services
• Comply with legal obligations, including FICA requirements
• Send you marketing communications (with your consent)
• Detect and prevent fraud or other illegal activities
• Analyze website usage and improve user experience

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies
• Legal Authorities: When required by law or to protect our rights and the rights of others
• Business Partners: Property developers, sellers, or other parties involved in transactions you participate in
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under POPIA and other applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: